Shipping / Returns & Policies
Shipping Policy

Shipping Policy

Freight Items:

Due to product weight, size, shape, or safety
standards, most items are not deliverable by parcel carrier, and require safe
delivery via common freight carrier. In these instances, it is necessary to
include a weight based freight charge due to the cost to deliver the
product(s) to you. Shipping fees are configured according to weight and final

The total delivery charge is clearly visible as
you place the item(s) into your shopping cart.��

For residential orders shipped by common carrier,
normal delivery is to curbside and not inside the home. Should you need
in-home delivery, in most cases the freight company may assess additional
charges. Customers are responsible for any such charges, and/or fees related
to shipments with missed appointments or re-delivery.��

Please contact directly if you
have special instructions for delivery. Alternatively, please provide a signed
special instruction note for the driver in a conspicuous location at the
delivery location.��

Your correct email address and phone number(s) are
essential for arranging freight delivery. Please be sure to provide the most
relevant contact information at the time you place your order.

Additional SAVINGS� apply for
Bulk Shipping and Wholesale Accounts....CLICK�

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Return Policy

Return Policy will accept any damaged item
for exchange and we recommend that if your merchandise arrives damaged: it is
best to REFUSE it back to the carrier attempting delivery. If you accept the
package make sure it is noted on the carrier's delivery record in order for to file a damage claim. Save the merchandise AND the
original box and packing it arrived in, notify immediately
to arrange for a carrier inspection and a pick up of damaged merchandise.

Call at (845)656-9814 or
e-mail us at : to arrange for carrier inspection
and a pick up of any damaged merchandise.�

All products returned MUST: be 100 percent
complete, contain ALL original boxes and packing materials, have original UPC
codes on the manufacturer boxes and other accessories and documentation
provided by the manufacturer.

Original shipping charges are refunded on damaged
returned items. Customers are responsible for all shipping charges back to on returned items, and will pay the
shipping charges on the replacement or exchange item(s) going back. will match your shipping method on your replacement or
exchange item(s).

�� � strongly recommends you fully
insure your return shipment in case it is lost or damaged and you use a
carrier that can provide you with proof of delivery for your protection.